ONYX Hospitality Group Enhances Guest Experiences with Oracle OPERA Cloud PMS and Simphony POS

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Tech News Summary:

  • ONYX Hospitality Group has chosen to implement Oracle OPERA Cloud PMS and Simphony POS to enhance its operations and support its continued growth, with the aim of optimizing current properties and facilitating expansion plans.
  • The adoption of Oracle hotel cloud solutions will enable ONYX Hospitality Group to expand into new locations faster, share valuable data between properties, boost efficiency through unified guest profiles, and provide personalized services tailored to individual guest needs.
  • These cloud solutions are designed with guest experiences in mind, allowing guests to communicate with staff, make reservations, order room service, and access personalized services through a branded mobile app, ultimately contributing to delivering exceptional guest experiences and setting ONYX Hospitality Group apart as a forward-thinking player in the hospitality industry.

ONYX Hospitality Group, a leading hospitality management company, is taking guest experiences to the next level with the implementation of Oracle OPERA Cloud Property Management System (PMS) and Simphony Point-of-Sale (POS) solutions.

The integration of these industry-leading hospitality technologies is set to revolutionize the way ONYX Hospitality Group manages its properties and interacts with its guests. The Oracle OPERA Cloud PMS will allow for seamless management of reservations, check-ins, and guest preferences, while the Simphony POS will streamline and enhance the food and beverage operations at the company’s various properties.

“We are thrilled to partner with Oracle to elevate our guest experiences through the implementation of their cutting-edge hospitality solutions,” said Chetan Patel, Vice President of Information Technology at ONYX Hospitality Group. “With Oracle OPERA Cloud PMS and Simphony POS, we will be able to streamline our operations, personalize our services, and ultimately deliver an exceptional guest experience that will set us apart in the industry.”

The Oracle OPERA Cloud PMS and Simphony POS solutions are designed to enhance operational efficiency, optimize revenue opportunities, and provide a personalized experience for guests. The cloud-based nature of these platforms will enable ONYX Hospitality Group to access real-time data and make informed decisions that will benefit both the company and its guests.

“We are proud to support ONYX Hospitality Group in their mission to deliver exceptional experiences to their guests,” said Laura Calin, Vice President of Oracle Hospitality. “Our cloud-based solutions are designed to empower hospitality organizations to enhance their operations and elevate their guest experiences, and we are excited to see the impact it will have on ONYX Hospitality Group’s properties.”

With the implementation of the Oracle OPERA Cloud PMS and Simphony POS, ONYX Hospitality Group is poised to set new standards in guest experiences and solidify its position as a leader in the hospitality industry.

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