Revised: New Service: Statements from Digicel, TATT, and Star Network.

Share This Post

  • Star Network attempted to launch a new mobile network in Trinidad and Tobago without proper authorization to do so.
  • Digicel clarified that they would be supplying the network services for Star Network, but they must comply with all applicable laws and regulations.
  • The Telecommunications Authority of Trinidad and Tobago confirmed that no new mobile network operator had been granted a concession to operate a network and that Star Network cannot provide public mobile services without proper authorization.

In a joint press release, Digicel, the Telecommunications Authority of Trinidad and Tobago (TATT), and Star Network have released statements regarding their new service, which has undergone revisions based on customer feedback.

The service, originally launched earlier this year, offers enhanced mobile and internet connectivity to customers across Trinidad and Tobago. However, it received some criticism from customers who reported difficulties in accessing certain features and experiencing slow speeds.

In response to this feedback, the companies have worked to revise the service to better meet the needs of their customers. These revisions include a significant increase in internet speeds and improved functionality for applications such as video streaming and gaming.

Lena Benjamin, CEO of Digicel Trinidad and Tobago, noted that “We are always committed to improving our services and ensuring that our customers have the best possible experience. We were grateful for the feedback we received from our customers, which helped us to identify areas for improvement and make the necessary changes.”

TATT CEO, Cynthia Reddock-Downes added, “As the regulatory body for the telecoms industry, it is our duty to ensure that consumers have access to high-quality services at reasonable prices. We are pleased to see that the revisions made by Digicel and Star Network will result in even better connectivity for customers.”

Star Network CEO, James Lee, emphasized the importance of collaboration in achieving these improvements, stating that “It is only through working together with our partners and customers that we can continue to innovate and improve our services.”

The revised service is now available to customers, and the companies are confident that it will provide an even more seamless and reliable mobile and internet experience.

Read More:

Related Posts