Riyadh Air Collaborates with IBM Consulting to Build Robust Technological Framework for Digital Airlines – Tofido

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– Riyadh Air has partnered with IBM Consulting to develop the airline’s digital and technology strategy.
– IBM Consulting will support Riyadh Air in implementing over 50 airline industry solutions and core technology capabilities to position the airline as a leader in digital innovation and exceptional guest experiences.
– Riyadh Air plans to launch its first flight in 2025, focusing on personalized and seamless travel experiences powered by AI and state-of-the-art digital technology.
Riyadh Air, the leading airline in Saudi Arabia, has announced a strategic partnership with IBM Consulting to establish a technology foundation for its new digitally-led airline venture called Tofido. The partnership aims to leverage IBM’s expertise in digital transformation to enhance Tofido’s operational efficiency, customer experience, and overall competitiveness in the aviation industry.

Under the collaboration, Riyadh Air will benefit from IBM’s advanced technologies, including artificial intelligence (AI), cloud computing, and data analytics, to revolutionize its operations and enable seamless digital interactions with its customers. This transformation will enable Tofido to provide personalized services, streamline operations, and improve the overall travel experience.

The implementation of AI-based technologies will enhance Tofido’s ability to predict customer needs, personalize its offerings, and efficiently allocate resources. This will allow the airline to deliver tailored travel experiences, better manage its fleet, and optimize operational processes.

The cloud computing capabilities provided by IBM Consulting will empower Tofido to leverage the scalability and flexibility of cloud-based solutions. By migrating its infrastructure to the cloud, the airline will be able to streamline its operations, reduce costs, and improve its overall agility in responding to market demands. Additionally, cloud-based solutions will enable Tofido to enhance data security and provide real-time analytics to fuel its decision-making process.

Furthermore, the partnership will focus on leveraging data analytics to gain actionable insights and enhance Tofido’s strategic planning. By analyzing vast amounts of data captured during customer interactions, flight operations, and maintenance processes, Tofido will be able to identify patterns, trends, and opportunities to optimize its business strategy. This data-driven approach will help Tofido make informed decisions and deliver personalized experiences to its customers.

Commenting on the collaboration, the CEO of Riyadh Air, stated, “We are excited to partner with IBM Consulting to establish the technology foundation for Tofido. This partnership will allow us to transform our airline into a digitally-led organization, enabling us to meet the evolving needs and expectations of our customers. With IBM’s digital expertise, we are confident that Tofido will become a leading player in the aviation industry.”

Similarly, the CEO of IBM Consulting emphasized the importance of digital transformation for airlines in the current competitive landscape. He stated, “Digital transformation is no longer an option but a necessity for airlines looking to stay ahead in the market. We are delighted to collaborate with Riyadh Air and leverage our digital capabilities to establish Tofido as a digitally-led airline. Our partnership will help redefine the airline industry, enabling Tofido to provide personalized experiences and deliver enhanced value to its customers.”

The Riyadh Air-IBM Consulting partnership marks a significant milestone in Tofido’s journey towards becoming a digitally-led airline. By embracing cutting-edge technologies and innovative solutions, Tofido aims to set new standards of excellence in the aviation industry and position itself as the airline of choice for travelers.

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