Maestro PMS Introduces a Hotel Technology Plan that Includes AI Chatbots, Booking Engine, and Integrated Payments

  • Maestro PMS is unveiling a hotel technology roadmap that includes AI chatbots, booking engines, and embedded payments to drive guest and employee loyalty.
  • Mobile tools such as digital room keys, concierge services, and digital payments are positively impacting loyalty by making operations more efficient and empowering staff to be rewarded for their work.
  • Embedded payments are transforming the way guests engage with services and settle transactions, offering benefits such as eliminating third-party overhead and fees, simpler transaction workflows, and PCI compliance tools.

Maestro PMS, a leading provider of cloud and on-premises property management software for independent hotels, resorts, and multi-property groups, has unveiled its Hotel Technology Roadmap, which includes innovative features like AI chatbots, a new booking engine, and embedded payments.

The AI chatbots, known as Maestro AI, will provide guests with personalized, real-time assistance and recommendations, enhancing the guest experience and streamlining the communication process for hotel staff. This technology will allow guests to make reservations, request services, and get information about the hotel and local area, all through a seamless and user-friendly interface.

In addition, Maestro PMS has announced the upcoming launch of a new booking engine that promises to deliver a more intuitive and efficient online booking experience for hotel guests. The enhanced booking engine will feature improved search and filtering capabilities, responsive design for mobile devices, and a simplified checkout process, ultimately increasing direct bookings and revenue for hoteliers.

Furthermore, Maestro PMS is integrating embedded payments into its platform, enabling hoteliers to securely process payments within the property management system. This capability will simplify the payment process for guests, reduce the risk of fraud and data breaches, and streamline financial operations for hoteliers.

Warren Dehan, President of Maestro PMS, expressed excitement about the company’s Hotel Technology Roadmap, stating, “We are committed to providing our clients with the most advanced and user-friendly technology solutions to help them thrive in a rapidly evolving industry. Our AI chatbots, new booking engine, and embedded payments are just a few examples of the innovative features we are developing to support our clients’ success.”

With the unveiling of these new technologies, Maestro PMS remains at the forefront of hotel technology innovation, empowering hoteliers with the resources they need to deliver exceptional guest experiences and drive profitability.

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